We Value Your Feedback – Help Us Improve Your Experience
Overall, what were the primary reasons for your rating?
Overall, what were the primary reasons for your rating?
Cleanliness
Amenities
Customer service
Booking process
Property condition
Other (please specify)
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Was the property as described on our website or listing?
Was the property as described on our website or listing?
Yes
No (please explain)
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How satisfied were you with the cleanliness of the property?
How satisfied were you with the cleanliness of the property?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
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Were all amenities in working condition during your stay?
Were all amenities in working condition during your stay?
Yes
No (please specify which amenities were an issue)
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How would you rate the responsiveness of our customer support team?
How would you rate the responsiveness of our customer support team?
Excellent
Good
Fair
Poor
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Were there any unexpected challenges during your stay?
Were there any unexpected challenges during your stay?
Yes (please explain)
No
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What could we have done to improve your experience?
How likely are you to book with us again, given your recent experience?
How likely are you to book with us again, given your recent experience?
Very likely
Likely
Neutral
Unlikely
Very unlikely
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Do you feel that the value of your stay matched the price you paid?
Do you feel that the value of your stay matched the price you paid?
Yes
No (please explain)
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(please explain)
Do you have any additional comments or suggestions for our team?
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